ITIL Service Operation (SO) – Online Study

ITIL Service Operation (SO) – Online Study

• 2 Official Practice Question Papers, with answers
• High Quality Videos
• Online Study Material (Study Guides)
• 27 PMI PDUs
• Chapter tests
• 180 days online course access

Terms and conditions (Please Note) :

The payment to Leap University (dba Leap Innovation LLC) will be made through www.paypal.com – a global leader in online payment solutions (accepts Visa, MasterCard, American Express etc.) with payments accepted from 45 countries worldwide.

The enrollment in MyITstudy is Completely Online (if payment through PayPal) – so, as soon as you enroll in MyITstudy.com and make your payment, you will be provided with a receipt of payment from PayPal. Your User ID and Password for MyITstudy.com will be provided in the enrolment screen of MyITstudy.com and through an email sent to your email address. Online Enrollment process takes up to 24 hours, after which you will have access to your course in MyITstudy.com.

If you cannot pay using a credit card, please email us at support@leapuniversity.biz and we will arrange for an alternate payment mechanism for you.

Please Note: If you do not have a credit card or cannot use your credit card for making payment, please use the credit card of a colleague, friend or relative. Then, send an email to support@leapuniversity.biz with the payment details and your personal information (name, address, and preferred email address for correspondence). We will set-up the account to reflect your personal details, so that you can take the course in your name.

Please Note : Sometimes, enrollment emails sent from Leap University may go to your Bulk/Junk Email folder. So, you are requested to look up emails in that folder if you expect an enrollment email from Leap University.

Bulk/Corporate Discounts are available if more than 3 people would like to join MyITstudy.com course at one time. For details, please email us at support@leapuniversity.biz

Course Extension cost $ 40 / week or $ 140 / month . So, if you think you may need a longer time duration for study, it is recommended to take the longer duration course when you sign up initially.

Course Cancellation costs $ 50 after initial enrollment (if course is cancelled within 2 days of access provided by MyITstudy.com). Also, no course cancellation request is allowed 2 days after the course access provided by MyITstudy.com.

Course upgrades or Course change requests: Any changes to the course including course upgrades should be requested within 3 days of making the initial payment. However, no money can be refunded after initial payment is made.

Information about your enrollment may be provided to co-workers in your company who may ask for reference about our course.

Leap University will not distribute your personal information to any third party marketing database or disclose the personal details to anyone EXCEPT on a case to case basis after proper verification of the person requesting for the information or in case of legal requirements. Your personal information could be used for informing you regarding other courses being provided by Leap University.